Effective date: July 19, 2026
Dymmoy (“Dymmoy,” “we,” “us,” or “our”) operates dymmoy.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or submit a reservation request.
Information We Collect
Information you provide. We may collect your name, email address, message, reservation request, and any other information you choose to send us. We do not currently collect payment-card information through the website.
Information collected automatically. When you use the site, we and our service providers may collect your IP address, browser and device information, referring page, pages viewed, approximate location, clicks, scrolling, and other interactions. We may use cookies and similar technologies for this purpose.
How We Use Information
- Respond to questions and reservation requests;
- Operate, secure, troubleshoot, and improve the website and our products;
- Understand site usage and the effectiveness of our communications;
- Prevent fraud, misuse, and security incidents; and
- Comply with legal obligations and enforce our rights.
Analytics, Session Recording, and Cookies
We use Google Tag Manager and Google Analytics to measure website traffic and performance. We also use Microsoft Clarity to understand how visitors interact with the site through tools such as heatmaps and session recordings. Form fields and other sensitive content are intended to be masked in these recordings. These providers may use cookies or similar technologies and receive device, browser, IP-address, page, and interaction data.
Where required, non-essential analytics and similar technologies will be used only after you provide consent through our cookie banner. You can change or withdraw your choices at any time using the cookie-preferences link on the site. Browser settings may also allow you to block or delete cookies, although some features may not work properly.
How We Share Information
We may share information with service providers that help us host and operate the site, process forms and email, analyze traffic, and maintain security, including WordPress/Hostinger, Google, Microsoft Clarity, and our form or email providers. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, financing, acquisition, or sale of assets. We do not sell personal information for money.
Data Retention and Security
We retain information only for as long as reasonably necessary for the purposes described above, including to respond to requests, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure.
Children’s Privacy
Dymmoy products may be used by children, but this website is intended for parents, caregivers, and other adults. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it as appropriate.
Your Privacy Choices and Rights
You may ask to access, correct, or delete personal information you have provided, or opt out of marketing communications, by contacting us. Depending on where you live, you may have additional rights, such as restriction, objection, portability, withdrawal of consent, or the right to appeal or complain to a privacy regulator. We may need to verify your identity before fulfilling a request, and certain legal exceptions may apply.
International Data Transfers
Our service providers may process information in the United States and other countries. Where required, appropriate safeguards are used for international transfers.
Third-Party Links
The site may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the effective date.
Contact Us
For privacy questions or requests, contact Dymmoy at info@dymmoy.com or +1 (321) 395-9684.